Our performance

View our latest Annual Reports and Publications|.

In order to provide assurance that the PCT is meeting this responsibility, we have developed a process to ensure clear accountability for delivery of specific areas of performance and implemented a system to ensure the timely review of such performance. This includes ensuring the organisation establishes robust and sustainable plans that meet service and financial targets; that we can demonstrate progress against plans and that services commissioned by the PCT for the local population are what is provided.

In order to provide such assurance, evidence of progress against plans and to provide clarity regarding the aims of specific projects - a programme based approach to planning, delivery and performance, has been developed coordinated by the Performance and Delivery Directorate. This programme based approach enables a focus on the patients’ pathway; reviewing and developing services from where patients join the service to where they leave the service, including links with other care providers and partners such as Social Services.

Performance Monitoring in the PCT

Performance against key local, regional and national requirements, both within the OCT and by our local partner organisations, is monitored on an ongoing basis. The aim of this monitoring is to enable early identification of areas which are not performing as expected and support resolution, and improvements in performance. This performance is reported to the NHS West Kent Board on a monthyl basis.

View the PCTs Performance Reports for 2009 here|.

NHS West Kent, along with all other NHS organisations, is subject to a number of assessments by external bodies to ensure that we commission and, where appropriate, provide the highest standards of care for our local population, including:

Care Quality Commission
The Care Quality Commission is the independent regulator of health and social care in England. Their aim is to make sure better care is provided for everyone, whether that's in hospital, in care homes, in people's own homes, or elsewhere.

The Care Quality Commission regulate health and audlt social care services, whether provided by the NHS, local authorities, private companies or voluntary organisations. And, they protect the rights of people detained under the Mental Health Act.

As part of the Care Quality Commission's role, organisations are required to competed an annual self assessment against core standards. The NHS West Kent declaration for 2008/09 can be accessed via the menu on the left.

Further details on the Care Quality Commission can be obtained from their website: www.cqc.org.uk|

World Class Commissioning
The world class commissioning programme aims to transform the way health and care services are commissioner.

World Class Commissioning will deliver a more strategic and long-term approach to commissioning services, with a clear focus on delivering improved health outcomes.

There are four key elements to the programme, a vision for wold class commissioning, a set ot world class commissioning competencies, an assurance system and a support and development framework.

Further deails on World Class Commisioning can be obtained from their website: 

www.dh.gov.uk/enManagingyourorganisation/
Commissioning/Worldclasscommissioning/index.htm|

Audit Commission
The Audit Commission is an idependent watchdog, driving economy, efficiency and effectivenes in local public services to deliver better outcomes for everyone.

Furhter deails on the Audit Commission can be obtained from their website: www.audit-commision.gov.uk|